Return Policy
We strive to ensure you're satisfied with every purchase from Lunarexa. Not satisfied? Please read our return policy below.
Right of Withdrawal
You have 30 days from the delivery date to request a return. Send us an email at contact@vantaedge.shop with your order number and reason for return.
Return Conditions
Products must be unused, undamaged, and returned in their original packaging. Return shipping costs are the customer’s responsibility unless the product is defective or incorrectly delivered.
Refunds
After receiving and inspecting the returned item, we will refund the purchase amount within 5–10 business days via the original payment method.
Exceptions
Returns are not accepted for:
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Digital downloads
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Hygienic products with broken seals
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Sale items or personalized products